Privacy Policy

Privacy policy

This Privacy Policy of Grendene srl, headquartered at Via S. Michele, San Pietro in Gu – 35010 Padova (PD) – Italy, (Data Controller) is intended to provide a full explanation of the company’s data protection policy in relation to the services available from Grendene srl through the website

Grendene srl takes data protection and the confidentiality of your data very seriously. The principles outlined below form the basis for the processing of users’ personal data by Grendene srl.

Your details will only be collected where necessary, and always in accordance with current laws. Grendene srl will always provide clear information about the way in which your personal data is used. We are always willing to inform users about the data we collect, how we use it, who we share it with, and the department you can contact if you have any queries.

Grendene srl takes all the necessary measures to protect users’ data against unauthorised use, and processes all data securely in accordance with all the applicable data protection laws and regulations. We collaborate with the data protection authorities and always act in accordance with the generally-accepted principles regarding the protection of personal data.

You may, at any time, exercise your rights under Article 50 et seq of Regulation (EU) 679/2016, including the right to obtain, from the data controller, access to your personal data, their rectification or erasure, restriction of processing, and the right to object to the processing of your data for legitimate reasons. You also have the right to data portability. Your rights may be exercised by telephoning +39 049 7450134 or by sending an email to If you find that your rights have been infringed, you can contact the competent regulatory body, in accordance with Article 77 of Regulation (EU) 679/2016.


Grendene srl will only collect, use or disclose your personal data in full accordance with the law. In most cases, Grendene srl will expressly request the user’s consent; in other cases, the user’s consent can be deduced from their actions and behaviours. Grendene srl may ask users to provide additional consent if they need to use their personal details for purposes not declared in this Privacy Policy. This consent is not obligatory but if it is not provided, the user may not be able to participate in specific activities.


The processing operations relating to the services on this Website will take place at the headquarters of Grendene srl The operations will only be carried out by authorised personnel, or by persons carrying out occasional maintenance works. The data taken from the Website may be disclosed to our technology and business partners, who we rely on to fulfil the requested services. Personal data supplied by users submitting requests for information (the sending of informative materials, replies to queries etc.) or other communications such as orders, will also be made available to the designated Data Processors, who will only use the data to fulfil the requested service, and only where necessary for that purpose (the provision of services requested via the technology or business partner).


“Personal data” in the context of this Privacy Policy refers to informational pieces of information that may enable you to be identified. In general this includes information such as the user’s name, address, username, email address, telephone number and other information such as IP address, spending habits, preferences, or information about your lifestyle, hobbies or interests.

Browsing data

The information systems and software procedures used to operate this website will, during the course of their normal functioning, record certain data, the transmission of which is implicit in the use of internet communication protocols. This information may, by its nature and by means of elaboration or matching with data held by third parties, enable the identification of the computers logging onto the website. This category of data includes the IP addresses or domain names of computers used by users connecting to the website, the URI (Uniform Resource Identifier) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, failed, etc.) and other parameters about the operating system and the computer environment. This data may be provided to the judicial authorities to verify liability in the event of crimes committed through the website, or computer crime against the site.

Data given voluntarily by the Users

The optional, express and voluntary submission of personal data for obtaining specific services, or to request information through the relevant channels on the website, will mean that the sender’s details as included in the requests, will be stored, in order to respond to them. You may decide not to provide your data but in that case, Grendene srl may be unable to meet all or part of your request.

Data relating to unregistered Users

Information generated by Users visiting the website without registering (or, even if registered, who are not actively browsing), which are used to enable the User to optimise their browsing experience, for statistical analysis or for the customisation of content – including advertising content – may be used by Grendene srl at other times to add to the information given by the User at the time of registration. For more information about the technologies that allow us to offer the services described above, please read our Cookie Policy below.

Registered User Data

Grendene srl uses technologies that allow it, thanks to the interrogation of an ID (in alphanumeric form), to track the navigations of registered users who access the site from various browsers or from different devices (eg computer, tablet, smartphone), in order to present to the same users products similar to those displayed or purchased, regardless of browsers or devices used from time to time.

When Registered Users give their consent to the processing of their data for direct marketing purposes, Grendene srl can process the data related to the operations and visualizations they have performed on to inform them via e-mail of the fact that they are produced by them. included in the cart, but not yet purchased, are still available (allowing them to complete the purchase quickly and safely) or to offer them via e-mail the same products or similar products (re-marketing). When Registered Users give their consent to the processing of their data for profiling purposes, Grendene srl can process data related to their consumption choices (ie the subject of purchases and amounts spent), to adjust as much as possible the offer to their profile and their needs.

Data on payments

With regard to payment data, Grendene srl limits itself only to receiving information from the digital payment companies and institutions responsible for credit card payments for information on the status of the payment (successful / refused). All details on the prepaid card (such as PayPal) or on the credit card are stored by the entities that manage the related service, which are not authorized to use for other purposes the personal data received through


Grendene srl may use the personal data of users to examine the use of the Site, products and services, analyze the effectiveness of our advertising, promotions and competitions, customize the experience on the site and to examine (anonymously and aggregated ) statistics relating to the activities on the website, simplify the use within it and better adapt it to the interests and choices of the user, speed up his future activities and experiences on the site, contact him about products and services that might interest him, if he has given his consent.

Grendene srl may use the personal data of users to suggest products or services that may interest them, offer them the opportunity to participate in contests or promotions. The user may refuse to receive communications from Grendene srl at any time. Any direct marketing communication that Grendene srl sends will provide the information and the means necessary for the waste itself. User data may be used to provide products or services that users require.

Do you need more information?

For more information or to receive a quote on a particular product, contact us!